Shipping policy

Shipping

We ship to addresses in the United States. Shipping is free on every order.

Processing time

Orders are processed within 1 to 3 business days.

Delivery time

After processing, delivery usually takes about 7 to 15 business days. These are estimates and can be longer during the Christmas season or because of weather and carrier delays.

Tracking

When your order ships you will get an email with a tracking link. If you have not received tracking after 3 business days, contact us.

Address accuracy

Please check your shipping address at checkout. We cannot change an address after an order has shipped.

Lost or delayed packages

If your package has not arrived within the estimated time, email us with your order number and we will help.

Contact

Veloura is operated by Homelyra LLC
5830 E 2nd St, Ste 7000 #39305, Casper, WY 82609, United States
Email: support@velourarobe.online